When we are trying to make video call from any app like Zoom, Microsoft Teams, Google Meet etc, a blue screen appears and system restarted always. I checked Microsoft document and perform basic steps like troubleshoot windows in safe mode. remove all latest installed software, disable antivirus but it did not work.
Error appears as below:
Solution:
- Open the Device Manager and right click the webcam -> Properties
- Click Update Driver and check if it works as expected. If not,
- Browse my computer for drivers
- Let me pick from a list of available drivers on my computer. If already on latest driver, then uninstall the driver for Integrated camera.
- Check the manufacturer of Integrated Camera from Device Manager.
- Download latest driver from the internet -
- Link: https://pcsupport.lenovo.com/cr/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w541/downloads/ds035945
- Download Sunplus/Realtek Integrated Camera Driver Package.
- Install it on Machine and check the video call. It should work.
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